Shipping policy
Shipping Policy
At GreyDoor Goods, we want the experience to start the moment you place your order and continue all the way to the moment your package arrives.
Here's what you need to know about shipping.
Shipping Times
Standard shipping is estimated at 5–10 business days.
Please keep in mind that delivery times can vary depending on the item, destination, carrier delays, weather, holidays, and other circumstances outside our control.
Some products may have different processing or shipping times. If an item has special shipping information it will show on the checkout screen.
Expedited Shipping
Need your order sooner?
Expedited shipping is available on eligible orders. Available options and pricing will be shown during checkout.
Please note that selecting expedited shipping may speed up transit time, but it does not necessarily shorten the time needed to process or prepare your order.
Free Shipping
Enjoy free standard shipping on orders of $150 or more.
The free-shipping offer applies automatically to qualifying orders at checkout.
Tracking Your Order
Once your order ships, you'll receive tracking information when tracking is available.
You can use that information to follow your package as it makes its way to you.
Shipping Delays
While we do our best to get every order moving quickly, once a package is with the carrier, occasional delays can happen.
Weather, holidays, carrier volume, incorrect addresses, and other circumstances may affect delivery times.
If your tracking information hasn't updated or your package appears to be significantly delayed, please contact us and we'll do our best to help.
Questions About Your Order?
We're happy to help.
Email: information@greydoorgoods.com
When contacting us about an order, please include your order number so we can assist you as quickly as possible.
A little GreyDoor reminder
Good things are worth waiting for.
Especially when you don't know what's inside the package.
— GreyDoor Goods